Help After Online Fraud Individual case review · No guaranteed outcome

Terms of Use

Terms of Use

Last updated September 14, 2026

1. General Provisions

These Terms of Use govern use of the website and services of Justice Experts (“we,” “our company,” or “the service”). By using our website and services, you agree to these Terms.

If you disagree with any provision of these Terms, please do not use our services. We may change these Terms at any time.

Submitting a request does not guarantee acceptance of your case or create an attorney-client relationship. That relationship begins only after a written agreement is signed.

2. Description of Services

Justice Experts provides the following services:

  • Individual assessment of case circumstances and documents
  • Organization of the timeline and supporting records
  • Preparation of documents for potential submission

Our services are limited to reviewing cases, organizing supporting materials, and preparing documents for submission. We do not guarantee recovery of funds.

3. Conditions for Providing Services

3.1 Minimum Loss Amount

We review cases with documented losses of €3,000 or more. Meeting this threshold does not guarantee that we will accept the case or achieve a particular outcome. We assess each request individually.

3.2 Geographic Scope

We may review cases involving France or other European countries. Whether we can assist depends on the jurisdictions involved and the scope of work agreed to in writing.

3.3 Types of Fraud

We work with all types of digital fraud, including:

  • Investment Fraud
  • Romance Scams
  • Tech Support Scams
  • Cryptocurrency Fraud
  • Phishing attacks
  • Lottery and fake prize scams

4. Client Responsibilities

By using our services, clients agree to:

  • Provide accurate and complete information
  • Provide all required documents on time
  • Keep case information confidential
  • Refrain from actions that may interfere with work on the case
  • Pay for services within the deadlines set by the agreement

5. Payment for Services

5.1 Payment Terms

Fees, potential expenses, and the scope of services are set out in a written agreement before you commit. Results are not guaranteed.

5.2 Initial Consultation

The initial review is free. A written agreement sets the terms of any further services.

5.3 Additional Expenses

Clients may incur additional expenses for:

  • Document translation
  • Obtaining an apostille
  • Courier or postal services
  • Court costs in certain cases

6. Confidentiality

We are committed to keeping all information received from clients strictly confidential. For details on personal data protection, see our Privacy Policy.

7. Limitation of Liability

7.1 Guarantees of Results

We do not guarantee any legal or financial outcome or recovery of funds. The potential outcome depends in part on the following factors:

  • Time elapsed since the fraud occurred
  • Jurisdiction where the fraudsters are located
  • Quality of the evidence provided
  • Actions of banks and public authorities

7.2 Review Timelines

Timing depends on the complexity of the case, available documents, and third-party actions. We do not guarantee a specific timeline for completing work or resolving a case.

8. Intellectual Property

All website materials, including text, images, logos, and design, are the intellectual property of Justice Experts and are protected by copyright.

9. Prohibited Conduct

When using our services, you may not:

  • Provide false information
  • Use our services for illegal purposes
  • Violate the rights of other users
  • Attempt to gain unauthorized access to our systems
  • Distribute malicious software

10. Termination of Services

We may stop providing services in the following circumstances:

  • The client breaches the agreement
  • The client provides false information
  • The client fails to pay on time
  • The client takes actions that harm our reputation

11. Governing Law

These Terms are governed by Polish law. Disputes are resolved by the courts of Poland unless the agreement provides otherwise.

12. Contact

If you have questions about these Terms, please contact us: