Tech Support Scams
In these cases, someone may pose as a tech support agent and demand payment or remote access. We review the information you provide to document what happened.
We review cases with documented losses of €3,000 or more. Each case is assessed individually.
Results are not guaranteed. We review each case individually.
What to Prepare for a Review
- Alerts and screenshots
- Phone numbers, addresses, and names used by those involved
- Invoices and records relating to the requested payments
- Timeline of known remote access sessions
Never share passwords, private keys, recovery phrases, or verification codes.
What Our Services Cover
- Assessment of the circumstances described and the documents provided
- Organization of the timeline and supporting records
- Identification of missing information
- Preparation of documents for potential submission
Our services are limited to reviewing cases, organizing supporting materials, and preparing documents for submission. We do not guarantee recovery of funds.
Case Review Process
1. Describe What Happened
Tell us what happened and which payments were made. The initial review is free.
2. Organizing Records
We review the available records and identify any details that need clarification.
3. Review Your Options
Based on the materials you provide, we explain the available options and their limitations. There may be no suitable course of action.
4. Prepare Documents
The scope of work is agreed to in writing. Documents may be prepared for the relevant organizations, which decide independently what action to take.
Results are not guaranteed. Each case is assessed individually. Third-party decisions and timelines are outside our control.
Request an Individual Case Review
Use the form to provide the basic details and learn what legal options may be available.
Submitting a request does not guarantee acceptance of your case or create an attorney-client relationship. That relationship begins only after a written agreement is signed.
Request a Case Review